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Author SHA1 Message Date
Claude
35b5fe658a Remove oncall triage workflow and commands
Removes the automated action that adds the "oncall" label to issues,
along with its associated slash commands.

https://claude.ai/code/session_01KdEmZZ4sqZT4d9xJm4qbnp
2026-02-28 00:33:48 +00:00
GitHub Actions
1f48d799b9 chore: Update CHANGELOG.md 2026-02-27 01:55:28 +00:00
GitHub Actions
7ec9125c54 chore: Update CHANGELOG.md 2026-02-26 22:33:45 +00:00
Octavian Guzu
644d6eb37f Merge pull request #28967 from anthropics/oct/increase-oncall-triage-timeout
Increase oncall-triage workflow timeouts
2026-02-26 15:10:28 +00:00
4 changed files with 8 additions and 140 deletions

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@@ -1,66 +0,0 @@
---
allowed-tools: Bash(./scripts/gh.sh:*), Bash(./scripts/edit-issue-labels.sh:*), TodoWrite
description: Triage GitHub issues for oncall attention (CI workflow version)
---
You're an oncall triage assistant for GitHub issues. Your task is to identify critical issues that require immediate oncall attention.
Important: Don't post any comments or messages to the issues. Your only action should be to apply the "oncall" label to qualifying issues.
$ARGUMENTS
TOOLS:
- `./scripts/gh.sh` — wrapper for `gh` CLI. Example commands:
- `./scripts/gh.sh issue list --state open --label bug --limit 100` — list open bugs
- `./scripts/gh.sh issue view 123` — view issue details
- `./scripts/gh.sh issue view 123 --comments` — view with comments
- `./scripts/gh.sh search issues "query" --limit 10` — search for issues
- `./scripts/edit-issue-labels.sh --issue NUMBER --add-label LABEL` — add labels to an issue
Task overview:
1. Fetch all open issues updated in the last 3 days:
- Use `./scripts/gh.sh issue list --state open --limit 100` to get issues
- This will give you the most recently updated issues first
- For each page of results, check the updatedAt timestamp of each issue
- Add issues updated within the last 3 days (72 hours) to your TODO list as you go
- Once you hit issues older than 3 days, you can stop fetching
2. Build your TODO list incrementally as you fetch:
- As you fetch each page, immediately add qualifying issues to your TODO list
- One TODO item per issue number (e.g., "Evaluate issue #123")
- This allows you to start processing while still fetching more pages
3. For each issue in your TODO list:
- Use `./scripts/gh.sh issue view <number>` to read the issue details (title, body, labels)
- Use `./scripts/gh.sh issue view <number> --comments` to read all comments
- Evaluate whether this issue needs the oncall label:
a) Is it a bug? (has "bug" label or describes bug behavior)
b) Does it have at least 50 engagements? (count comments + reactions)
c) Is it truly blocking? Read and understand the full content to determine:
- Does this prevent core functionality from working?
- Can users work around it?
- Consider severity indicators: "crash", "stuck", "frozen", "hang", "unresponsive", "cannot use", "blocked", "broken"
- Be conservative - only flag issues that truly prevent users from getting work done
4. For issues that meet all criteria and do not already have the "oncall" label:
- Use `./scripts/edit-issue-labels.sh --issue <number> --add-label "oncall"`
- Do not post any comments
- Do not remove any existing labels
- Do not remove the "oncall" label from issues that already have it
Important guidelines:
- Use the TODO list to track your progress through ALL candidate issues
- Process issues efficiently - don't read every single issue upfront, work through your TODO list systematically
- Be conservative in your assessment - only flag truly critical blocking issues
- Do not post any comments to issues
- Your only action should be to add the "oncall" label using ./scripts/edit-issue-labels.sh
- Mark each issue as complete in your TODO list as you process it
5. After processing all issues in your TODO list, provide a summary of your actions:
- Total number of issues processed (candidate issues evaluated)
- Number of issues that received the "oncall" label
- For each issue that got the label: list issue number, title, and brief reason why it qualified
- Close calls: List any issues that almost qualified but didn't quite meet the criteria (e.g., borderline blocking, had workarounds)
- If no issues qualified, state that clearly
- Format the summary clearly for easy reading

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---
allowed-tools: Bash(gh issue list:*), Bash(gh issue view:*), Bash(gh issue edit:*), TodoWrite
description: Triage GitHub issues and label critical ones for oncall
---
You're an oncall triage assistant for GitHub issues. Your task is to identify critical issues that require immediate oncall attention and apply the "oncall" label.
Repository: anthropics/claude-code
Task overview:
1. First, get all open bugs updated in the last 3 days with at least 50 engagements:
```bash
gh issue list --repo anthropics/claude-code --state open --label bug --limit 1000 --json number,title,updatedAt,comments,reactions | jq -r '.[] | select((.updatedAt >= (now - 259200 | strftime("%Y-%m-%dT%H:%M:%SZ"))) and ((.comments | length) + ([.reactions[].content] | length) >= 50)) | "\(.number)"'
```
2. Save the list of issue numbers and create a TODO list with ALL of them. This ensures you process every single one.
3. For each issue in your TODO list:
- Use `gh issue view <number> --repo anthropics/claude-code --json title,body,labels,comments` to get full details
- Read and understand the full issue content and comments to determine actual user impact
- Evaluate: Is this truly blocking users from using Claude Code?
- Consider: "crash", "stuck", "frozen", "hang", "unresponsive", "cannot use", "blocked", "broken"
- Does it prevent core functionality? Can users work around it?
- Be conservative - only flag issues that truly prevent users from getting work done
4. For issues that are truly blocking and don't already have the "oncall" label:
- Use `gh issue edit <number> --repo anthropics/claude-code --add-label "oncall"`
- Mark the issue as complete in your TODO list
5. After processing all issues, provide a summary:
- List each issue number that received the "oncall" label
- Include the issue title and brief reason why it qualified
- If no issues qualified, state that clearly
Important:
- Process ALL issues in your TODO list systematically
- Don't post any comments to issues
- Only add the "oncall" label, never remove it
- Use individual `gh issue view` commands instead of bash for loops to avoid approval prompts

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name: Oncall Issue Triage
description: Automatically identify and label critical blocking issues requiring oncall attention
on:
push:
branches:
- add-oncall-triage-workflow # Temporary: for testing only
schedule:
# Run every 6 hours
- cron: '0 */6 * * *'
workflow_dispatch: # Allow manual trigger
jobs:
oncall-triage:
runs-on: ubuntu-latest
timeout-minutes: 25
permissions:
contents: read
issues: write
steps:
- name: Checkout repository
uses: actions/checkout@v4
- name: Run Claude Code for Oncall Triage
timeout-minutes: 20
uses: anthropics/claude-code-action@v1
env:
GH_TOKEN: ${{ secrets.GITHUB_TOKEN }}
GH_REPO: ${{ github.repository }}
with:
github_token: ${{ secrets.GITHUB_TOKEN }}
allowed_non_write_users: "*"
prompt: "/oncall-triage-ci REPO: ${{ github.repository }}"
anthropic_api_key: ${{ secrets.ANTHROPIC_API_KEY }}

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@@ -1,5 +1,13 @@
# Changelog
## 2.1.62
- Fixed prompt suggestion cache regression that reduced cache hit rates
## 2.1.61
- Fixed concurrent writes corrupting config file on Windows
## 2.1.59
- Claude automatically saves useful context to auto-memory. Manage with /memory